Overview:
Pattern Reimbursements helps brands file claims with Amazon to recover lost revenue. To ensure we can manage this process efficiently and accurately, we require specific information from your team. This article explains what data and access we collect and why each piece is necessary.
What information do I need to provide to set up Pattern Reimbursements?
When you log into Marketplace Prep as an authorized user, you’ll be asked to provide the following:
Digital signature
Used to add to outbound packslips for any related shipments.
Brand logo
Ensures your branding is consistent on outbound packslips.
Screenshot of Brand Registry details
Required to file cases with Amazon and confirm brand ownership.
Manufacturing price details
Helps us verify reimbursements and ensure Amazon does not underpay.
Allows us to prioritize the highest-value cases for your brand.
Optional: Cases to exclude
You can indicate any specific cases that you do not want included in the reimbursement process.
Why we collect this information:
Collecting these details allows Pattern Reimbursements to:
Accurately submit claims to Amazon on your behalf
Prevent errors or delays in the reimbursement process
Prioritize claims based on the highest value to your brand
Maintain professional and accurate branding on all outbound packslips
Next steps:
Once you provide the requested data, our team can begin reviewing and submitting claims to Amazon. If you have questions about any of the fields or need clarification, you can contact our support team through 3plsupport@pattern.com.